Comments on: Being penalized for something you didn’t do wrong http://journal.suteki.nu/2009/06/30/being-penalized-for-something-you-didnt-do-wrong/ Thu, 15 Jul 2010 08:42:03 +0000 http://wordpress.org/?v=2.5 hourly 1 By: ninja_bill http://journal.suteki.nu/2009/06/30/being-penalized-for-something-you-didnt-do-wrong/comment-page-1/#comment-16394 ninja_bill Tue, 30 Jun 2009 21:55:50 +0000 http://journal.suteki.nu/?p=556#comment-16394 I don't think you watch Southpark, but have you ever seen the one with Mr. Garrison's "IT" invention? Basically the whole episode's joke was even after putting a rod up your ass and one in your mouth, you still feel less fucked than going to the airport. My parents' rule of thumb for international flights is 3 hours, and I haven't missed a flight with that yet. I did have to wait in lines 2.5 hours one time because of the kind of shit you had to go through. (Oh sry, this ticket isn't for us, it's for our partner airline on the other side of the airport, etc.) I don’t think you watch Southpark, but have you ever seen the one with Mr. Garrison’s “IT” invention? Basically the whole episode’s joke was even after putting a rod up your ass and one in your mouth, you still feel less fucked than going to the airport.

My parents’ rule of thumb for international flights is 3 hours, and I haven’t missed a flight with that yet. I did have to wait in lines 2.5 hours one time because of the kind of shit you had to go through. (Oh sry, this ticket isn’t for us, it’s for our partner airline on the other side of the airport, etc.)

]]> By: spyra http://journal.suteki.nu/2009/06/30/being-penalized-for-something-you-didnt-do-wrong/comment-page-1/#comment-16391 spyra Tue, 30 Jun 2009 17:59:49 +0000 http://journal.suteki.nu/?p=556#comment-16391 Since the economy is shit, and flying planes around the world is costly, airlines have been everything they can to gyp its customers. Unfortunately, they do this because most people do not have any alternative, and ultimately, like you, succumb to their devices. The key is to fight back. <b>You</b> have to make it clear that it is <i>absolutely unacceptable</i> to do this to customers. <b>You</b> have to make a scene, get angry, and put your foot down to show that you will not tolerate this kind of behavior. It's <i>because</i> you let them do this to you, that they continue to do this to you, and everyone else too. Maybe it's because money and time wasn't a big deal this time around that you let them get away with it. But this is not the case for the thousands of others using their services, and customers as a collective need to stand their ground. Face it, if customer services is not their number one priority, then you shouldn't need to deal with their shit. They just want your money. (Think about it: an extra $100 on top of your ticket is like 50% more revenue. They *want* to do that to everyone they can.) Wine. Gripe. Get angry. Say it in their face: <b>Fuck you, United Airlines. I'm taking my business to Virgin (or Southwest), and I hope everyone else reading my awesome blog will too.</b> Change your return flight. (without paying any fees. Call them up and say: I was *very unhappy* about the first leg of the trip, and I am cancelling. They'll try to convince you, but stand firm until they give it to you!) Since the economy is shit, and flying planes around the world is costly, airlines have been everything they can to gyp its customers. Unfortunately, they do this because most people do not have any alternative, and ultimately, like you, succumb to their devices.

The key is to fight back. You have to make it clear that it is absolutely unacceptable to do this to customers. You have to make a scene, get angry, and put your foot down to show that you will not tolerate this kind of behavior. It’s because you let them do this to you, that they continue to do this to you, and everyone else too.

Maybe it’s because money and time wasn’t a big deal this time around that you let them get away with it. But this is not the case for the thousands of others using their services, and customers as a collective need to stand their ground.

Face it, if customer services is not their number one priority, then you shouldn’t need to deal with their shit. They just want your money. (Think about it: an extra $100 on top of your ticket is like 50% more revenue. They *want* to do that to everyone they can.)

Wine. Gripe. Get angry. Say it in their face: Fuck you, United Airlines. I’m taking my business to Virgin (or Southwest), and I hope everyone else reading my awesome blog will too.

Change your return flight. (without paying any fees. Call them up and say: I was *very unhappy* about the first leg of the trip, and I am cancelling. They’ll try to convince you, but stand firm until they give it to you!)

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