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My contact at the University of Calgary who booked the flight told me to call her if I have to pay to rebook so she can give the university's credit card details over the phone, online pharmacy cialis super active+, Cialis super active+ cheap drug, but the agent said she cannot take anyone's calls at all. I ended up paying for the $75 (but the University says they'll reimburse me, generic cialis super active+, Cheap cialis super active+ online, which I have no issue with). Not only that, after she charged my credit card (I felt proud that it was a Virgin America credit card), she asked how many bags I have to check in, buy cialis super active+ without prescription. I said I had one, cheap cialis super active+ overnight delivery, Canadian pharmacy cialis super active+, and she replied it was twenty-dollars. I sighed in defeat, cheap cialis super active+ in uk, Buy cheapest cialis super active+ online, and handed over my credit card again. At that point, buy cialis super active+ from canada, Order cialis super active+ in canada, I had my plane tickets, and a real disgust for United Airlines, cialis super active+ pharmacy.
I don't get it, I did everything right, I was on-time, and in the end I was penalized for following protocol. All of this wouldn't have happened if I could have spoken immediately to the agent I needed to go to, since she was able to quickly find my flight. Prior to being in the second line, I did try to sneak myself behind the current person being served, but the new agent said I had to stand in the second line like everyone else. That line took over 45 minutes to completely move over.
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Since the economy is shit, and flying planes around the world is costly, airlines have been everything they can to gyp its customers. Unfortunately, they do this because most people do not have any alternative, and ultimately, like you, succumb to their devices.
The key is to fight back. You have to make it clear that it is absolutely unacceptable to do this to customers. You have to make a scene, get angry, and put your foot down to show that you will not tolerate this kind of behavior. It’s because you let them do this to you, that they continue to do this to you, and everyone else too.
Maybe it’s because money and time wasn’t a big deal this time around that you let them get away with it. But this is not the case for the thousands of others using their services, and customers as a collective need to stand their ground.
Face it, if customer services is not their number one priority, then you shouldn’t need to deal with their shit. They just want your money. (Think about it: an extra $100 on top of your ticket is like 50% more revenue. They *want* to do that to everyone they can.)
Wine. Gripe. Get angry. Say it in their face: Fuck you, United Airlines. I’m taking my business to Virgin (or Southwest), and I hope everyone else reading my awesome blog will too.
Change your return flight. (without paying any fees. Call them up and say: I was *very unhappy* about the first leg of the trip, and I am cancelling. They’ll try to convince you, but stand firm until they give it to you!)
Comment by spyra — June 30, 2009 @ 9:59 am
I don’t think you watch Southpark, but have you ever seen the one with Mr. Garrison’s “IT” invention? Basically the whole episode’s joke was even after putting a rod up your ass and one in your mouth, you still feel less fucked than going to the airport.
My parents’ rule of thumb for international flights is 3 hours, and I haven’t missed a flight with that yet. I did have to wait in lines 2.5 hours one time because of the kind of shit you had to go through. (Oh sry, this ticket isn’t for us, it’s for our partner airline on the other side of the airport, etc.)
Comment by ninja_bill — June 30, 2009 @ 1:55 pm