Consciousness

The Reason Why NetSuite Will Never Overtake SalesForce

Posted in Marketing, Programming by Personalife on the August 19th, 2008

Netsuite’s developer program is a joke. There are no real support resources online on how to troubleshoot particular issues with their webservices. All I’ve wanted to do was create a customer with a status of a ‘new lead’, but because my Netsuite passport webservices login has the role of ‘Administrator’, I cannot create a customer with that status, as it’s not present with the Administrator role.

Now, this is present with the Sales Person role, but I cannot figure out how the hell to give the Sales Person Role proper webservices access; I’ve checked everything for webservices access with the role, and it still errors out.

I’m using the PHP toolkit here that’s in beta.

I’ve registered for their closed-off SuiteFlex developer community, and have no notification if I have been allowed in so far.

So what the hell, Netsuite? You want to be a real SaaS platform that developers can work with? Open up your support community, and don’t give some crappy examples here of how to work your webservices!

Oh, and you know it’s bad when you have to call THREE times to get a sandbox account. On SalesForce, getting a sandbox account is quick and easy.

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